he New York City Department of Information Technology and Telecommunications (DoITT) is the city agency that "oversees the City's use of existing and emerging technologies in government operations, and its delivery of services to the public".[1] Although the agency is often viewed as a facilitator for the technology needs of other New York City agencies, today, DoITT is best known for its two public-facing operations, NYC Media Group (NYCTV) and the 3-1-1 "Citizens' Hotline" - both established in 2003 by New York City Mayor Michael Bloomberg. Both the NYC TV and 311 initiatives are considered by many in the technology space to be "best-of-breed" reference points for municipalities worldwide and are concepts that Bloomberg brought from the private sector.[2][3]
The agency's current Commissioner is Carole Wallace Post, nominated by Mayor Bloomberg on December 30th, 2009[4] to succeed the retiring Paul J. Cosgrave, a former Chief Information Officer of the IRS.[5]
The agency's current Commissioner is Carole Wallace Post, nominated by Mayor Bloomberg on December 30th, 2009[4] to succeed the retiring Paul J. Cosgrave, a former Chief Information Officer of the IRS.[5]
